Elizabeth Glass
About
Elizabeth Glass is a senior associate at Coker. A passionate leader, she is a healthcare consultant known for her organizational skills, her expertise in process improvement, and her data-driven approach to achieving positive results for her clients. With hands-on experience, Elizabeth works to bring together interdisciplinary teams to solve complex issues within the healthcare industry. A relentless problem solver, she combines her passion for performance improvement with her drive to encourage individual and organizational growth.
Experience
- Developed operational dashboards for all levels of hospital management to track productivity and assist in labor cost management.
- Implemented process and technology improvements for front-end revenue cycle staff.
- Evaluated current state processes and implemented improvements for clinical charge capture workflows.
- Managed cross-functional teams during the implementation of process improvement software.
- Worked on post-merger IT application rationalization projects to consolidate contracts and applications across the organization and create cost savings for the client.
Areas of Expertise
- Performance Improvement
- Healthcare Analytics and Business Intelligence
- Revenue Cycle Optimization
- Healthcare Technology Management, Support, and Hosting
Education
Georgia Institute of Technology
Bachelor of Science, Business Administration
Atlanta, GA
Certifications
Lean Six Sigma Green Belt Certification
Sterling Managing for Excellence Certification
Alteryx Designer Core Certification