
Patrick Campbell, MHA
About
Patrick Campbell, MHA, is a senior manager at Coker. He is a seasoned healthcare leader with diverse experience in ambulatory practice transformation, improvement, and digital strategy. Having worked with several large Academic Medical Centers (AMCs) on digital and access transformation and improvement initiatives, he is well-versed in industry trends (both things that work and, more importantly, things that do not work). Patrick is Epic Cadence certified and has led the development of an industry-leading patient access and capacity management program through innovative scheduling, template, and capacity monitoring metric strategy, while leading another AMC to full ambulatory care model transformation via remote call center and support services centralization (delicately merging staff members from multiple entities into one collaborative team). He has also led and assisted in remote nurse triage, CRM, and artificial intelligence implementations.
Experience
- Successfully led the operational merger and growth of 250+ staff between 2 organizations.
- Organized and led operational access optimization team, leading to a 57% decrease in unused provider time.
- Recipient of the 2021 "Patient Access Champion" award from the Patient Access Collaborative for his work in building innovative teams and their approach to standard scheduling operations for a large AMC.
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Areas of Expertise
- Clinical Information Systems
- Patient Access
- Performance Improvement
- Healthcare Analytics and Business Intelligence Due Diligence
- Strategic Planning
Education
Colorado State University Global
Master of Healthcare Administration and Management, Project Management
Denver, CO
University of Nebraska Omaha
Bachelor of Science, Exercise Science
Omaha, NE