The OB/GYN department at a Southeast healthcare system faced challenges with inconsistent physician compensation across its hospitals. Two distinct compensation models yielded varying results due to factors like differing practice patterns and call coverage. Additionally, the manual calculation process for work RVUs (wRVUs) led to inaccuracies, eroding physicians' trust and fueling interest in moving away from the wRVU-based model, despite high productivity levels.
To resolve the wRVU calculation issues, we introduced workflow changes to capture antepartum wRVUs at the time of service and adjust the global wRVU at delivery, eliminating the risk of double crediting. This adjustment restored physicians' confidence in the accuracy of the data, ensuring they received real-time credit for the care they provided. With reliable wRVU data available, we implemented a tiered compensation model to support the department’s expansion across additional coverage areas. All changes were thoroughly tested for fair market value compliance, ensuring adherence to industry standards.
Coker successfully guided the OB/GYN department in resolving its compensation challenges by enhancing wRVU calculation processes, rebuilding trust in the data, and implementing a tiered compensation model. Collaborating with physician and administrative leaders, we ensured the new model aligned with industry best practices, organizational goals, and fair market value standards, enabling consistent compensation and supporting the department’s growth across multiple hospitals.