Operational & Financial Performance Improvement

Customized strategies to enhance care delivery, streamline operations, and improve financial performance.

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When operational and financial performance start to slip, the ripple effects are felt across the entire care continuum. Every aspect of your organization is connected—and at risk- from patient access and staffing to outcomes and revenue. We help physician enterprises and hospitals turn complexity into clarity so that they can deliver care with confidence and sustainability.

Coker is one of the only independent healthcare advisory firms focused solely on physician enterprises. With 30+ years of experience, we help leaders align people, processes, and performance without sacrificing quality care.

A Collaborative, Data-Driven Path to Improvement

Our consultants bring deep operational and analytical expertise to help clients solve complex challenges. Projects often begin with a comprehensive assessment of financial and operational performance, followed by detailed recommendations and ongoing implementation support.

We work shoulder-to-shoulder with your team to ensure measurable improvement across the hospital, clinic, and business office.

If your physician enterprise is under pressure…

  • We evaluate leadership alignment, reporting structures, and span of control to ensure your teams are set up for success.
  • We streamline patient throughput and clinic workflows to improve productivity and patient satisfaction.
  • We assess scheduling templates, access metrics, no-shows, and cancellations to optimize clinic performance.
  • We review your revenue cycle from top to bottom focusing on AR, denials, and compliance to maximize collections.
  • We benchmark physician productivity (wRVUs, visits, contact hours) and align compensation models accordingly.
  • We audit coding practices and recommend improvements or training to improve compliance and revenue integrity.
  • We assess how your HIT systems support operational workflows and recommend improvements or integrations.
  • We analyze non-provider staffing ratios and role clarity to improve efficiency without compromising care.
  • We evaluate management performance and provide coaching to strengthen leadership at all levels.

If your practice operations need a reset…

  • We assess workforce efficiency, flexing practices, and scheduling to align staffing with demand.
  • We identify opportunities to reduce length of stay, avoid excess days, and improve discharge planning.
  • We evaluate supply chain, pharmacy, and lab operations for cost savings and process improvements.
  • We guide strategic service line development and help assess ancillary operations like home health or hospice.
  • We review inpatient coding, documentation, and departmental performance to ensure quality and compliance.
  • We support executive coaching, succession planning, and C-suite consultation to strengthen leadership.
  • We help assess capital and operating budgets, providing insight into financial sustainability.

Let’s Talk About What’s Possible

Every organization is unique—and so are the challenges you face. We’re here to help you navigate uncertainty with clarity and strategy.

👉 Contact us to explore the possibilities.

Related Industry Insights & Resources

Positive outcomes are possible for you and your patients.

We approach every engagement with a results-driven mindset, leveraging our deep industry expertise and data-driven insights to develop strategies that drive meaningful, measurable improvements in performance.
Solutions We Offer
We partner with clients to navigate the dynamic challenges of managing a high-performing physician enterprise.

Performance Transformation

Transaction Advisory

Compliance Services